The GCSS-Army Website Question Tab was developed to provide a means for stakeholders to inquire about programmatic specifics such as system description, capability, training, fielding and sustainment, etc. Before asking a question, we encourage you to visit the Frequently Asked Questions (FAQ) tab at

Stakeholders who require specific information or have questions pertaining to the system’s functionality, (i.e. transactions, roles & permissions, etc) or who have identified what they believe to be software or hardware errors need to contact the GCSS-Army help desk in lieu of submitting a question here. If you have not requested assistance from the help desk in the past, you will need to register. Click on the website link below to register. Registered users can then request assistance using the email or telephone numbers provided below.

Web Site: ECSO Service Desk


Sustainment Help Desk:
Commercial: 804-734-1051
DSN: 687-1051
Toll free: 1-866-547-1349
User Manual